Privacy Policy
Privacy Policy
The Hwb Collective CIC
The Hwb Collective CIC is committed to protecting your personal data and respecting your privacy.
This policy explains how we collect, use, and store your information when you interact with us, including through our website and community forms.
Who We Are
The Hwb Collective CIC is a Community Interest Company based in South Wales.
Company Number: 16467677
We operate in line with UK GDPR and the Data Protection Act 2018.
What Information We Collect
We may collect the following information:
- Name
- Email address
- Responses to surveys or forms
- General feedback, ideas, and opinions
- Any information you choose to provide voluntarily
We do not collect more information than necessary.
How We Use Your Information
We use your information to:
- Understand community needs and interests
- Shape the development of The Hwb Collective
- Contact you if you have requested updates
- Improve future activities, events, or services
We do not use your data for marketing unless you have clearly opted in.
Lawful Basis for Processing
We process your data based on:
- Consent – where you choose to provide information or request updates
- Legitimate interest – to understand community needs and develop the project responsibly
How We Store Your Data
Your data is stored securely using trusted digital platforms.
We take reasonable steps to:
- Protect data from unauthorised access
- Restrict access to only those who need it
- Store data securely
We do not store data longer than necessary.
Data Sharing
We do not sell, rent, or share your personal data with third parties.
Your data may only be shared if:
- Required by law
- Required for safeguarding purposes
- Required to support funding or reporting, in anonymised form where possible
Your Rights
You have the right to:
- Access the data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent at any time
To do this, contact us using the details below.
Cookies and Website Use
Our website may use basic cookies to improve functionality and understand how the site is used.
We do not use intrusive tracking or collect unnecessary personal data through cookies.
Data Retention
We retain personal data only for as long as necessary to:
- Understand community feedback
- Support project development
- Meet legal or reporting requirements
Data is securely deleted when no longer required.
Safeguarding and Sensitive Information
If any information raises safeguarding concerns, it may be shared with appropriate authorities in line with our safeguarding responsibilities.
Contact
If you have any questions about this policy or your data, contact:
The Hwb Collective CIC
Email: info@thehwbco.com
Location: Mumbles, South Wales
Updates to This Policy
This policy may be updated as the project develops.
The latest version will always be available on this website.
Final Line (important tone match)
We handle your data responsibly, transparently, and with respect.